Reservations:
Our rental
office is open
from 9:00 AM to
5:00 PM seven
days a week with
reservationists
ready to help
you in your
selection of a
vacation home.
It will help to
have several
choices in mind.
Once you have
made your
choices you may
view, check
availability and
then reserve
your house
online! If you
prefer to make
your reservation
by telephone,
please call us
on our
RESERVATION
HOTLINE at
800-222-1531 to
confirm the
availability of
your selections
and to secure a
tentative
reservation. You
may also fax
your request to
us at
252-441-0447.
There are a wide
range of
amenities
provided - from
luxury to basic
- so be certain
your selection
has provisions
for your needs
and taste.
Please bear in
mind that the
cottages,
condominiums and
townhouses are
owned by
individuals and
are furnished to
their tastes and
needs. Each
description
lists the
amenities the
unit offers. It
is important
that you take
time and care
while making
your selection.
No transfer can
be made after
the reservation
is confirmed,
whether it be
before or after
your check-in.
Designate one
person in your
party to be
responsible for
all payments and
correspondence
regarding your
reservation.
After we book
the property for
you we will mail
a
confirmation/lease
agreement to you
confirming your
reservation. You
will need to
return a signed
copy of the
lease along with
an advance
rental payment
of one half of
the gross rent
and trip
insurance (if
selected) within
10 days of the
lease date. The
signed lease
must be returned
to us within the
allotted time or
the reservation
will be
automatically
cancelled
without notice.
Please read the
lease
carefully.
The lease holder
is required to
be at least 25
(twenty-five)
years old.
Visa,
MasterCard,
Discover card,
checks or money
orders are
accepted forms
of payment. To
pay by credit
card there will
be a 2%
convenience
fee. The
leaseholder must
also be named on
the credit card.
Should your
deposit reach us
after the due
date and the
reservation has
been cancelled,
an attempt will
be made to
reinstate the
original
reservation. In
the event the
unit reserved
has already
re-rented, your
monies will be
returned. Thirty
days prior to
check-in the
balance of the
rent, security
deposit,
applicable taxes
and other fees
are due.
Personal checks,
cashiers check,
money orders and
credit cards
will be accepted
for balance of
rent 30 days
prior to
check-in. If
sent after 30
days, payment
must be made by
money order or
cashiers check.
NO PERSONAL
CHECKS. If a
reservation is
made within 30
days of your
arrival, the
entire amount of
your rental will
be required
within three
days.
2009 Season
Dates
January 1 - May
15/16
May 16/17 - June
5/6
June 6/7 - June
12/13
June 13/14 -
June 19/20
June 20/21 -
August 14/15
August 15/16 -
August
21/22
August 22/23 -
August
28/29
August
29/30 -
September
11/12
September 12/13
- December
31
Unless otherwise
noted in rental
description.
Printing Errors:
Every effort has
been made to
assure that our
information and
descriptions are
accurate;
however, Nags
Head Realty
cannot be held
responsible for
changes made by
owners in
furnishings and
equipment or
bedding or for
printing errors
in the brochure
or on the web
site.
Weekend Rentals:
Remember the
Outer Banks when
planning your
spring or fall
weekend or
mini-vacation.
Our mild
weather,
relaxing
environment and
variety of
activities -
shopping,
fishing and
dining are both
energizing and
refreshing. In
the Off-season
there are many
selections to
pick from. A
three-night
minimum will
prevail. For
last minute
reservations,
your
reservations
MUST be
guaranteed with
your credit
card.
Security
Deposits:
All of our homes
require a
refundable
security deposit
which varies
with the
amenities of
each home. The
deposit may be
used by the
Owner for actual
property damage,
long distance
phone calls,
cable TV charges
or other
expenses caused
by Tenant and
allowed by NCGS
42-51.
You have the
following
options: Option
1: Payment of a
refundable
amount (may
differ on each
home).
Refundable
Security Deposit
is returned to
you after the
rental home is
inspected and no
damage is found.
This deposit
will be
accounted for
and refunded
(less allowable
deductions) 45
days of your
departure.
Option 2:
Purchasing the
Peace of Mind
Protection
Plan-$45.00.
Purchase of this
plan does not
negate your
responsibilities
as a Tenant. If
theft or
inadvertent acts
of omissions
occur, they MUST
BE FILED AT
CHECK-OUT. Your
vacation home
should be left
broom clean and
damage free.
Taxes:
A 7.00% North
Carolina Sales
Tax and a 5%
Dare County or
6% Currituck
County Occupancy
Tax are required
on all rentals.
NC Sales tax is
applicable to
the rental rate,
the reservation
fee, the pet fee
(if applies) and
the security
deposit waiver
fee. TAXES ARE
SUBJECT TO
CHANGE.
Reservation Fee:
$72.00
Reservation Fee
will be charged
for each
reservation, due
and payable when
balance of rent
is paid. This
fee is
non-refundable.
Pet Fees:
Some of our
vacation homes
invite you to
have your pet
share your
vacation. (Dogs
Only) If this is
your wish,
please be
certain the home
you choose
offers this
advantage. A
$70.00
non-refundable
fee will be
charged except
for a few homes
- please ask if
your home
requires a
larger pet fee.
No more than 2
pets allowed per
home. PETS FOUND
ON PROPERTIES
NOT ALLOWING
PETS IS GROUNDS
FOR IMMEDIATE
EVICTION. As a
reminder please
clean up the
surrounding
property before
check out and
take extra care
to clean behind
your pet
otherwise your
security deposit
will be charged.
Pets are not
permitted in
pools or hot
tubs.
Method of
Payment:
Your personal
check is
acceptable for
both the
Reservation
Deposit and the
final payment 30
days prior to
your arrival.
(Please be
advised there
will be a $25.00
fee for all
returned
checks.) Monies
paid within 30
days of your
arrival date or
at check-in must
be of a
certified mode:
cash, travelers
checks,
certified or
cashier’s check
or postal money
order.
Cancellations:
If a reservation
is cancelled and
not re-rented
for the
cancelled
period, all
advance payments
except the
security deposit
will be
forfeited. If
the property is
re-rented, all
money prepaid
will be refunded
except the trip
insurance
premium, the
convenience fee
applicable to
credit card
payment, and a
$70.00
cancellation
fee. All
cancellations
must be in
writing. A
transfer from
one property to
another will be
considered a
cancellation and
subject to the
guidelines
outlined above.
Trip
Cancellation/Interruption
Insurance:
Nags Head
Realty, along
with Travel
Guard, offers
Vacation
Insurance to our
guests. Trip
insurance is
intended to
protect tenants
in the event of
unforeseen
circumstances
that cause
cancellations or
interruption,
but not limited
to mandatory
evacuations of
the area after
check in. Tenant
will be provided
with a document
from the insurer
detailing
coverage upon
purchase of
insurance.
There will be NO
REFUNDS for any
perils insurable
by trip
insurance.
Trip Insurance
shall be the
sole remedy for
the occurrence
of such perils.
To accept
coverage, pay
the premium
together with
the advance
deposit. You
have 10 days to
cancel trip
insurance after
premium has been
received by our
office.
There will be NO
REFUNDS for Trip
Cancellation
insurance
premium after
the 10 day
period has
passed.
If you would
like to view the
Travel Guard
Insurance
Summary of
Coverage please
click
here
If you would
like to view the
Travel Guard
Guest FAQ please
click
here
Note - You will
need Adobe
Reader to view
these. Click on
the link below
to download it
for free.
Office Location:
Effective
October 22,
2007- Our new
office location
will be 2405 S.
Croatan Highway
(almost directly
across the
street from our
old location)
Nags Head Realty
is located on
the east side of
the 158 Bypass,
2405 S. Croatan
Highway in Nags
Head. Our
building sits on
the left side of
the Bypass, 10 ¼
miles after
crossing the
Wright Memorial
Bridge. We are
immediately
north of Dirty
Dick's
Restaurant and
south of The
Christmas Mouse
gift shop. Turn
into our parking
lot, come to our
Rental Office at
the parking lot
level, midway of
the building,
and let us hand
you the keys to
your summer
vacation. We are
looking forward
to welcoming you
to the Outer
Banks.
Check-In/Check-Out
Policy:
Your vacation
rental will be
available after
4:00 PM on your
arrival of
either Friday,
Saturday or
Sunday and until
10:00 AM the
date of your
departure.
Occasionally, we
may have to ask
for a 6:00 PM
check-in when
additional
cleaning or
maintenance is
required.
EARLY CHECK-IN
is available for
a $50.00 Fee.
Please call our
Housekeeping
Department 4
weeks prior to
arrival to
arrange for
Early check-in
at 1:00 P.M.
Otherwise,
please comply
with these rules
and do not park
at the cottage
while waiting to
check-in as it
may cause delays
in cleaning the
house.
Our office will
remain open one
hour later on
Saturdays and
Sundays from
June 10 to
August 20. We
are happy to
offer late
arrival
arrangements if
your time
schedule is to
be after 6:30
PM. Please call
us so that
special
instructions may
be relayed to
you. However, we
shall ask that
you stop by our
office sometime
the following
day to complete
the check-in
procedure.
By 10:00 AM on
the day of your
departure, your
vacation home
should be empty
of your personal
belongings,
trash out and in
the proper
receptacles, all
dishes washed
and generally
neat and
orderly. Please
be certain that
you have taken
with you all
personal items,
for
unfortunately,
Nags Head Realty
cannot be
responsible for
items left
behind. Keys
should be
returned to our
office, unless
other
arrangements are
made, and you
are on your way!
Please have a
safe trip home
and "come and
see us again,
soon".
NAGS HEAD
REALTY RESERVES
THE RIGHT TO
TERMINATE A
LEASE FROM THE
RESULT OF ANY
ABUSE TO STAFF,
INCLUDING VERBAL
ABUSE.
Maintenance,
Equipment and
Care of Rental
Units:
Each vacation
home is equipped
for normal
housekeeping
with pillows,
bedspreads,
basic cookware,
glassware, cups,
dishes, etc. for
the number of
occupants
permitted. Small
appliances such
as clock radios,
electric
skillets,
blenders, beach
items and grills
may not be
provided and
should be
brought from
home. Linens
(sheets, pillow
cases, blankets,
towels and
kitchen linens)
are not provided
in most homes.
Please check the
amenities for
the ones that do
offer this
service. You
should provide
your own toilet
tissue and paper
towels, cleaning
supplies
(dishwashing
detergent,
etc.), hangers
and, of course,
your own
personal
toiletries.
Should you wish
to rent items
not provided,
Lifesaver
Rent-Alls and
Ocean Atlantic
Rentals (now
delivering,
also) offer
several
convenient
locations and
Moneys Worth
Rental provides
service to your
doorstep. We
endeavor to
achieve
cleanliness of
the homes and to
maintain the
equipment in
good working
order. Should
you experience
difficulty,
please call us
as quickly as
possible so we
may correct the
problem.
Your vacation
home is, in
actuality, the
owner’s home. We
ask that you
treat it with
care as you
would your own
home. Please
respect any
locked areas
within your
rental home, for
they contain the
owner’s personal
possessions and
are not made
available to
others. Should
damage occur,
please report it
promptly to our
office. Please
understand that
the person
signing the
Rental Agreement
is responsible
for the members
of his party.
Please
respect our
non-smoking
houses.
Any break in
of owners
private closet
will result in
forfeiture of
entire security
deposit.
Strict fire
codes prohibit
the use of
grills on wooden
decks or under
wooden
structures.
Grills must be
placed on
concrete or in
the sand, well
removed from
buildings or
shrubs.
Televisions and
Telephones:
Most of our
homes provide
televisions,
DVD’s and/or
VCRs and are so
designated. We
cannot guarantee
repair or
replacement of a
television, DVD
or VCR should
there be a
malfunction
during your
stay. Should
this occur,
there are
several local
rental agencies
where the tenant
may rent a
television or
VCR.
Telephones are
also provided in
most units. They
may be used for
local calls
without charge.
In Dare County
the local
exchanges are
255, 261, 441,
480, 449 and
473. The
Currituck County
beach area
(Ocean Sands)
exchange is 453.
Please do not
charge long
distance calls
to your vacation
home. Some of
the units are
equipped with
Tele-Charge
phones. Toll
calls can be
made only by
reversing the
charges or using
your Calling
Card or major
credit cards.
Please be
advised that
from these
phones an access
fee is added to
the long
distance
charges.
Pools and Hot
Tubs:
All pools and
hot tubs are
treated and
serviced between
guests on
arrival date.
Please do not
use them before
5:00 PM on the
day you have
checked in. A
mid-week clean
is done
according to
state law.
Additional
cleans done due
to abuse
including
overloading and
water spillage
will be charged
to your security
deposit.
Mail, Phone
Messages and
Emergencies:
Mail and phone
messages may be
received at our
office. Please
be sure to leave
the unit number
and last name of
the person who
made the
reservation with
anyone who might
have need to
reach you. Then
check with our
office regularly
if you are
expecting
contact. Please
understand that
only emergency
messages can be
delivered to you
(illness,
accident or
death). Business
matters cannot
be classified as
an emergency.
Outside of
office hours,
emergency calls
should be
directed to:
Dare County
Sheriff (252)
473-3444 if you
are renting in
the Nags Head
area, Currituck
County Sheriff
(252) 232-2216
if in the Ocean
Sands Currituck
County area.
We certainly
hope that the
need for
emergency
numbers will not
occur on your
vacation, but in
that event an
Emergency Number
is posted on our
rental office
door and also
the number will
be listed on the
back of your
check-in packet.
Please try the
office first
(441-4315) and
if no answer,
call the
emergency
number.
Construction:
The Outer Banks
is a growing
community. If
your rental
house is near
new
construction,
please be
tolerant. We
will attempt to
contact the
contractor
concerning
noise, start
times, etc., if
necessary, but
no refunds or
moves will be
made.
Maintenance,
Rebates,
Refunds,
Replacements:
All equipment in
each cottage
should be in
working order.
Please report
any inoperative
equipment to our
office promptly!
We will make
every reasonable
effort to have
repairs made as
soon as
possible,
however, there
are limited
service
contractors in
our area. No
reduction of
rent, rebate, or
refund will be
issued for any
mechanical
failure of air
conditioning,
dishwasher,
washer, dryer,
TV, or other
appliances. Nags
Head Realty is
not responsible
for statistical
or typographical
errors nor
changes in the
amenities, bed
arrangements or
furnishings made
by individual
cottage or
condominium
owners. There
will be no
refunds for
inclement
weather,
including
hurricanes
without travel
insurance.
Trip
cancellation/
interruption
insurance is
available and
covers time lost
due to an
mandatory
evacuation.
Occupancy
Guidelines:
To assure your
vacation
enjoyment, we
ask you to
observe a few
occupancy
policies.
Occupancies are
limited to
family groups
only.
Occupancy for
homes serviced
by septic
systems is
regulated by the
County Health
Department. Such
homes are
generally
permitted for 2
occupants per
bedroom. In no
case shall
occupancy exceed
that of bedding
provided.
Exceeding
maximum
occupancy is a
material breach
of the rental
agreement and
may lead to
termination
without refund
of rent.
Family Groups:
The Outer Banks
have always been
(and Nags Head
Realty hopes
that it will
continue to be)
a family
oriented
vacation land.
It is our policy
to rent only to
family groups. A
family group is
defined as
immediate and
extended family
members
(parents,
grandparents and
children)
vacationing in
one home. A
non-family group
is defined as:
Unmarried young
adults, high
school students,
fraternities and
sororities or
any other
group-type
situation. We
also reserve the
right to refuse
rental, cancel
existing
reservations,
return money
received, and
terminate
occupancy
without refund
if the
occupancy, in
our opinion, is
detrimental to
the property and
its owners whom
we represent.
Violation of the
above is grounds
for immediate
eviction with NO
REFUND OF RENT.
Nags Head Realty
operates under
the North
Carolina
Vacation Rental
Act and will
commence an
expedited
eviction under
this law if
house is rented
under false
pretenses.
